FAQ
Questions:
Q. Where is my order?
A. Email us if you did not get the order in 7-10 business days. Emailing us at gosikh at gmail dot com gets a faster response.
Q. What is the average length of a Turban?
A. We sell Turbans in all lengths but the usual orders are for lengths between 3-7 meters.
Q. Do we guarantee our products?
A. Yes. If you are not happy with any item, please mail it back and we will refund all charges including your original mailing costs. This is an honor system, we will stand my our word and we hope you will not misuse this.
Q. Do we accept anything other than Paypal?
A. Yes, we do. We accept personal checks and money order. We now accept Credit cards over the phone.
Q. Do we do wholesale or give price break for large orders?
A. Yes :-)
Q. Are you able come to our Warehouse and buy a Turban?
A. No. Sorry :(
Q. Do we mail swatches for you to see what color works for you?
A. Yes, but I am slooooooow at doing it because orders take precedense.
Q. Do you sell Double Patti Turbans?
A. Yes, we do, please check the left Nav.
Q. How many Yards is one Meter?
A. 1 meter = 1.0936133 yard
Q. How many Meters is one Yard?
A. 1 yard = 0.9144 meters
Q. Do we accept Phone orders?
A. Yes, email us or call us and let us know you want to place a phone order. If we are not available, we will call you back.
Shipping
Q. How do I add $25 for overnight shipment?
A. Once you hear back from us saying that we are able to meet your request for overnight delivery. Please go ahead and order and add to cart $25 by clicking on the button on the Contact Us page.
Q. How long will it take to get my order?
A. We ship out once a week to keep costs low, on wednesday or thursday. US orders can take 3-8 business days and International orders can take 2 weeks. While this is true for 95% of the orders, there are conditions that are out of my control that cause additional delays. I am a 1.5 man operation in the west coast, and we do not ship everyday.
Q. Where is my order?
A. Email us if you did not get the order in 7-10 business days.
Q. Why is there a sales tax for Non-US orders?
A. The sales tax is actually a charge to bridge the gap between the actual shipping charges to Non-US destinations.
The shipping charges to non-US locations is roughly 15-22% higher, this is the only support paypal has for non-US customers.
Q. How do I find out my shipping charges (for items in my shopping cart)?
A. Please see the shopping cart, it should be on that (paypal) page.
We welcome your comments back to us at goSikh@gmail.com

Assorted Turban Colors
